Privacy Policy

Welcome to Aceda. ("Aceda", "we", "us", or "our"). This Privacy Policy describes how we collect, use, disclose, and protect personal data in connection with our services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, you must not use our services.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, account credentials, and profile details
• Usage Data: Interactions with the platform, questions asked, answers submitted, and engagement metrics
• Device & Technical Data: IP address, browser type, device identifiers, and operating system
• Learning Data: Study behaviour, performance patterns, preferences, and AI interaction data

2. How We Use Your Information

We use collected data to:

• Provide, operate, and improve our services
• Deliver personalised learning experiences and AI-driven support
• Analyse user behaviour to enhance platform performance
• Communicate with users regarding updates, features, and support
• Ensure platform security, integrity, and fraud prevention

3. Data Protection & Security

We implement industry-standard security measures to protect your data, including:

• Encrypted data storage and secure servers
• Restricted access controls and authentication systems
• Secure API architecture with monitored endpoints
• Continuous monitoring for vulnerabilities and threats

All sensitive processes, including AI models and data processing, are handled securely on backend systems to prevent unauthorised access or replication.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share data only in the following cases:

• With trusted service providers supporting platform operations (under strict confidentiality)
• When required by law, regulation, or legal process
• To protect the rights, safety, and integrity of Aceda and its users

5. Data Ownership & Rights

You retain ownership of your personal data. However, by using our platform, you grant Aceda a license to use anonymised and aggregated data to improve services, develop AI models, and enhance user experience.

We reserve the right to retain and process platform-generated data, including anonymised learning data, as part of our proprietary systems.

6. Data Retention

We retain personal data only as long as necessary to provide our services and fulfil legal obligations. Certain anonymised or aggregated data may be retained for research, analytics, and platform improvement.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data
• Request restriction or objection to processing
• Withdraw consent where applicable

Requests can be made by contacting us directly.

8. Third-Party Services

Our platform may integrate with third-party tools or services. We are not responsible for their privacy practices, and users should review their respective policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of any changes.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at: